UX/UI Design & WordPress

Project description

Ultraffic specialises in luxury furniture removal solutions across Australia. The goal was to create a website that effectively communicates their services and expertise to potential clients.

Problem Statement

  • The previous website lacked clear information about services and had an outdated design, leading to poor user engagement.​

  • There was no mobile-responsive design, resulting in a suboptimal experience for mobile users.

Research & Insights

  • Conducted competitor analysis to understand industry standards and identify opportunities for differentiation.​

  • Gathered feedback from existing clients to identify key information they seek when visiting a removalist's website.​

Design Process

  • Developed wireframes emphasising clear service descriptions and easy navigation.​

  • Designed a modern UI with a focus on the user.​

  • Ensured mobile responsiveness to cater to users on various devices.

Solution

  • Launched a responsive website with clear service offerings and intuitive navigation.​

  • Incorporated high-quality visuals and concise content to engage users effectively.​

  • Added a contact form to facilitate easy inquiries from potential clients.

Results

  • Improved user engagement metrics, with a 40% increase in page views.​

  • Enhanced mobile user experience, leading to a 50% reduction in bounce rate on mobile devices.​